HOW IT WORKS
Live help from Technical Support Reps! How it works...
Here's how to get live computer help right on your desktop:
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Tell us what you need. Type your question as specifically as you can, then click the button.
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Get the quick download. The screen-sharing plug-in automatically downloads onto your computer.
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Meet your Technical Support Rep in real time. Your Technical Support Rep helps you directly on your computer, as if he or she were sitting right next to you.
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How? The screen-sharing plug-in lets both you and your Technical Support Rep communicate via a Chat window, see your computer screen, share your mouse and keyboard and draw on your screen using the special Whiteboard feature.
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